“Traditional KYC increasingly unfit for purpose”

For over two decades, traditional KYC (Know Your Customer) has been the bedrock of compliance in the gambling sector. But the old methods are increasingly unfit for purpose, says Peter Murray, Director of Alexem Services Ltd:

“The system is broken, we need to fix it and what’s more there are solutions available to   enable change. RegTech is transforming the supplier base and how we consume and support KYC solutions. Moreover, the speed of change is fast and exhilarating.

Be it biometrics, AI, digital data or behavioral analysis, there are now disruptors vying for a place in a market ripe for change and we are struggling to keep up. Regulators have recognized this and are looking to adapt. Consumers are demanding less friction and a better experience and there are solution providers trying to help.”

Read more here.

Peter Murray will be presenting on this critical topic at the 2019 Gaming in Holland Conferencein Amsterdam on June 5th and 6th.

“Come along and join the debate. It won’t be resolved without your support,” Murray adds.


Regulator Demands that Kindred Exits Norway

Norway’s Gaming Authority Lottstift has demanded that Trannel International – a subsidiary of Stockholm-listed Kindred Group Plc – cease its Norwegian market operations immediately.

According to the Norwegian regulator, the Trannel syndicated properties of Unibet, Maria Casino, Storspiller and BingoLottstift have “actively targeted” Norwegian consumers by offering customer services in Norwegian, allowing Krone transactions and marketing to players.

A Kindred spokesperson said that the operator believes there is no legal basis for Lottstift’s decision: “Norway does not have the authority to intervene against activities lawfully operated in other countries. We therefore oppose the conclusions of the decision and will appeal this.”

The appeal ensures that the ban will not be implemented until the appeal is finalised

Earlier, the Norwegian regulator put six Malta-licensed online gambling operators – including Trannel – on a list of companies with which Norwegian financial institutions were prohibited from processing transactions.


Upcoming Events

The following events may be of interest to members of the GiH community.

  • GamblingCompliance Global Regulatory Awards 2019, which celebrate excellence in compliance and responsible gambling initiatives, will be awarded on 1 May, 2019 at the De Vere Grand Connaught Rooms in Central London. The event will be hosted by comedian and acclaimed actor Stephen Mangan.
  • Registration for this year’s Gaming in Holland Conference, taking place 5 – 6 June, 2019in Amsterdam, is now open! Among this edition’s keynote speakers are Netherlands Gambling Authority chairman René Jansen, Holland Casino CEO Erwin van Lambaart, and – last but not least – investigative journalist, academic, and match-fixing expert Declan Hill.
  • 115+ speakers already confirmed their attendance at the World Gaming Executive Summit, 2 – 4 July, 2019 in Barcelona.
  • The IMGL Autumn 2019 Conference takes place September 11–13 in Munich.
  • Betting on Sports 2019, the world’s largest sports betting conference & exhibition, will be held 17 – 20 September, 2019, in London. Betting on Sports 2019 will take place concurrently with CasinoBeats Summit 2019.
  • The International Association of Gaming Regulators (IAGR) will hold its 2019 Annual Conference in Montego Bay, Jamaica from 30 September to 3 October 2019.
  • The Responsibility in Gaming Conference, taking place 23 – 24 October, 2019 in Brussels, will focus on what operators and regulators can and should do to create an effective and workable responsible gaming policy.
  • Trade association VAN Kansspelen organizes a large number of member activities throughout the year. Check out their agenda here.


UK Gambling Commission Launches New National Strategy to Reduce Gambling Harms

The UK Gambling Commission has launched the new National Strategy to Reduce Gambling Harms, a three-year strategy which will drive and coordinate work to bring a lasting impact on reducing gambling harms.

William Moyes, chairman of the Gambling Commission, said: “This new strategy will provide us and our partners the opportunity to make faster progress to reduce gambling harms. It will not just benefit the health and wellbeing of those directly affected and in need of support, but also those such as friends, families, communities and wider society.”


Other News

The Netherlands Gambling Authority, together with the Authority for Consumers & Markets (ACM), is warning consumers about fraudulent collection agencies which try to collect non-existing lottery debts.


Over the course of five years, the director of a Dutch care organization stole and subsequently gambled away €1.5m at Holland Casino Enschede.


Dutch land-based casino websiteOneTime.nl has announced the launch of a hardcopy magazine.


Sweden’s government is considering banning online casino advertising as it looks to tackle rises in problem gambling.


Swedish gaming operator Svenska Spel has reported a 5.9% decline in net gaming revenue for the first quarter of 2019, with growth in the new Sport & Casino iGaming division offset by struggles in its lottery and land-based gaming units.


Nordic countries accounted for “almost the entire slowdown,” as NetEnt suffered a year-on-year fall in both revenue and profit for Q1.


Kindred Group has reported an 8.0% year-on-year rise in revenue for the first quarter of 2019, though has seen earnings impacted by costs associated with its launch in Sweden’s newly regulated iGaming market.


Online operator Casumo has been given the nod to expand into the Danish iGaming market after being granted a five-year license from Spillemyndigheden, the Danish Gambling Authority.


Global sports betting and gaming group GVC Holdings, the owner of Ladbrokes and Coral, has called for an end to all UK sports-betting broadcast advertising on live and repeated sporting events, with the exception of horse racing.


However, online casino 32Red has stated that “a blanket ban on sponsoring clubs will not stop problem gambling.”


A German appeals court recently upheld the verdict of a lower court stating that online gamblers cannot escape their payment obligations by claiming that online gambling is in violation of German law.


The Swiss Federal Gaming Board (ESBK) had received four online casino license applications from the operators of land-based venues Grand Casino Baden, Grand Casino Davos, Grand Casino Lucerne and Casino Zurichsee.


Novomatic has reported a 10% year-on-year rise in revenue for its 2018 fiscal year, to €2.6bn. However, EBITDA fell 1% to €555.6m, while Novomatic reported a loss of €154.9m overall, having made a profit of €61.4m for the 2017 fiscal year.


Live dealer software supplier Evolution Gaming has posted double-digit growth across both revenue (54%) and operating profit (64%) in the first quarter, as it felt the benefit of higher commission income from existing customers.


Sportradar Integrity Services has signed an extended deal with the Fédération Internationale de l’Automobile (FIA), the global governing body for motorsport.


French national lottery operator Française des Jeux(FDJ) has pledged to dedicate 10% of its TV advertising spend to responsible gambling-led messaging.


Europe’s 37 best dealers – coming from 20 European countries – will face each other in four days at Olympic Park Casino Tallinn during the European Dealer Championship 2019.


Nevada’s licensed sportsbooks generated a total handle of $596.8m (€535.6m) in March, setting a new record for amounts wagered in a month where basketball dominated the market.